Sonho Bakery

Mama Uo 8 months ago

The customer service was absolutely horrible; the staff were very rude to customers and were always talking bad about other people in the store. The person was never in the right mood and should tell customers in advance that they need to spend a certain amount of money. I ordered tea, thinking I could pay with Apple Pay, and they said I had to spend a certain amount, which I understand. So I was going to add a bacon and cheese sandwich, and the lady refused to serve me food.

Nicole Neto a year ago

If I could give zero stars, I would. The owner/employee was unbelievably rude — not just curt, but flat-out disrespectful. I came in expecting a welcoming neighborhood bakery, but instead was treated like an inconvenience the moment I walked through the door. My husband, cousin, and I came in with our two 3-year-olds in their stroller tricycles. The bakery was completely empty, yet the woman immediately gave us nasty looks. Assuming it was about the strollers, we carefully moved them aside next to their oversized plant. Instantly she shouted at us to “be careful” — even though we already were. We’re grown adults with kids; we don’t barrel through places carelessly. Moments later, instead of respectfully addressing us, she yelled across the room, “No tricycles allowed!!!” The tone was rude, unnecessary, and completely unprofessional. Had she simply come over and asked, we would have gladly left them outside. Instead, we were left shocked at the hostility. A business that serves the public should at the very least treat customers with courtesy. This bakery failed miserably. I can’t speak to the food, because the negative interaction ruined the experience and we walked out before or

Stephanie Garcia a year ago

I’m honestly disgusted by how a place like this operates with zero regard for hospitality. The racism and hostility displayed were deeply upsetting and it made the experience even worse than the subpar food. There are people running food trucks and small carts with more integrity and respect for their customers than what I encountered here. Do yourself a favor and avoid wasting your time and money at this establishment. 🗑️

Maria Orellana 2 years ago

I definitely do not recommend. both owner and daughter were extremely rude. daughter definitely had no motivation of being there. I had also witnessed both yell at two minors for buying two drinks. the owner had little to no respect at all for either of them, and continuously yelled at their face. they should really take down the place if they are not willing to serve customers with any respect.

James Daly 2 years ago

I will never visit this place again, the owner and daughter of Sonho's Bakery are two of the rudest people I have ever met. The screaming and nasty comments that come out of their mouths to customers is absurd. The quality of food and service is down right awful, and not to mention the health department should probably pay them a visit because I noticed cockroaches on the floor. Just the other day when I was going through my own experience I also witnessed the owner scold two young children after they purchased a couple drinks after school. This place should be shut down they should not be able to operate serving the good people of this neighborhood in this capacity.. SHAME ON YOU SONHO's BAKERY!!!